Privacy Policy

Last updated: august 1 , 2026

At clickneu, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through our website and online store (the “Website” or “Services”).

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you use our Website, we may collect the following information:

Contact Information

Full name
Billing address
Shipping address
Email address
Phone number

Order and Transaction Information

Products purchased or added to your cart
Order history
Transaction details
Payment method
Shipping and delivery information
Return, refund, or exchange information

Account Information

If you create an account, we may collect:

Username
Password
Account preferences
Other information associated with your account

Device and Usage Information

When you visit our Website, we may automatically collect certain information, including:

IP address
Browser type
Device type
Operating system
Pages visited
Website interactions
Referring website
Date and time of visits
Other technical or usage information

Communications

If you contact us, we may collect the information you provide, including emails, messages, reviews, and customer support requests.

How We Collect Your Information

We may collect personal information:

Directly from you, when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information to us.
Automatically, when you browse or use our Website through cookies, analytics tools, pixels, and similar technologies.
From service providers and third parties, such as payment processors, shipping providers, analytics providers, advertising platforms, and other services that help us operate our business.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To Process and Fulfill Orders

We use your information to:

Process and confirm your orders
Process payments
Provide order confirmations
Arrange shipping and delivery
Provide tracking information
Process returns, refunds, and exchanges
Provide customer support

To Improve Our Website

We may use information about how customers interact with our Website to:

Improve website functionality
Improve our products and services
Personalize your shopping experience
Understand customer preferences
Analyze website performance

Marketing and Advertising

With your consent where required by applicable law, we may use your information to:

Send promotional emails
Send information about products, offers, and promotions
Display advertisements
Measure advertising performance
Provide personalized or targeted advertising

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Security and Fraud Prevention

We may use your information to:

Detect and prevent fraudulent transactions
Protect our Website and customers
Verify transactions
Investigate suspicious or illegal activity
Maintain the security of our Services

Legal and Compliance Purposes

We may use your information when necessary to:

Comply with applicable laws and regulations
Respond to lawful requests from authorities
Enforce our Terms of Service
Protect our legal rights
Resolve disputes

How We Share Your Personal Information

We may share personal information with trusted third parties when necessary to operate our Website and provide our Services.

These may include:

Payment Providers

Payment information may be processed by third-party payment providers such as PayPal, credit/debit card processors, or other payment gateways.

We generally do not store complete payment card information on our Website. Payment information is processed by the applicable payment provider according to its own privacy policy and security practices.

Shipping and Fulfillment Providers

We may share your name, shipping address, phone number, email address, and order information with shipping companies, fulfillment providers, suppliers, warehouses, and logistics partners in order to fulfill and deliver your order.

Because we operate an international dropshipping business, some orders may be fulfilled by third-party suppliers or warehouses located in countries outside your country of residence.

Service Providers

We may share information with service providers that help us operate our business, including:

Website hosting providers
WooCommerce and WordPress service providers
Payment processors
Shipping and fulfillment providers
Customer support services
Analytics providers
Marketing and advertising platforms
Email service providers
Security and fraud prevention services

Legal Requirements

We may disclose personal information if required to do so by law, legal process, court order, government request, or when necessary to protect our rights, customers, or Website.

Business Transfers

If clickneu is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies to provide essential functionality, remember preferences, analyze traffic, improve our Website, and support advertising.

Cookies may be used to:

Keep items in your shopping cart
Remember your preferences
Understand how visitors use our Website
Measure advertising performance
Provide relevant advertisements

You may be able to control or disable cookies through your browser settings. Some Website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

Third-Party Services and Links

Our Website may use or link to third-party services, websites, plugins, payment providers, social media platforms, advertising services, and other third-party technologies.

These third parties may collect or process information according to their own privacy policies.

We are not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

International Data Transfers

Because clickneu operates internationally, your personal information may be transferred to, stored in, or processed in countries other than the country where you live.

These countries may have privacy laws that differ from those in your country.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions
Provide our Services
Maintain customer accounts
Provide customer support
Comply with legal and accounting requirements
Resolve disputes
Prevent fraud
Enforce our agreements

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

Children’s Privacy

Our Website is not intended for children who are below the applicable age of majority in their jurisdiction.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of your personal information
The right to request a copy of your personal information
The right to object to or restrict certain processing
The right to withdraw consent where processing is based on consent
The right to opt out of certain marketing communications
The right to opt out of certain targeted advertising or sharing activities where applicable

To exercise your privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Marketing Communications

You may receive promotional emails from us if you have subscribed to our marketing communications or where otherwise permitted by applicable law.

You can unsubscribe at any time by clicking the “Unsubscribe” link in our promotional emails.

Even if you unsubscribe from marketing communications, we may still send you important non-promotional communications, such as order confirmations, shipping updates, account notices, and customer service messages.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

Payments

Payments made through our Website may be processed by third-party payment providers.

Depending on the payment method you select, your payment information may be processed directly by the applicable payment provider.

These providers may collect, process, and store payment information according to their own privacy policies and applicable security standards.

WooCommerce and WordPress

Our Website uses WordPress and WooCommerce to provide online shopping and ecommerce functionality.

WooCommerce and WordPress may process certain information necessary to operate the Website, manage customer accounts, process orders, and provide ecommerce functionality.

Third-party plugins and services installed on our Website may also process personal information according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Website, services, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.