Terms & Conditions

Terms & Conditions

Last Updated: August 20, 2026

Welcome to Clickneu. These Terms & Conditions (“Terms”, “Terms of Service”, or “Agreement”) govern your access to and use of the Clickneu website, including our online store, products, services, content, and any orders you place through our website.

By accessing our website, creating an account, placing an order, or purchasing any product from Clickneu, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Refund & Returns Policy.

If you do not agree with these Terms, please do not use our website or place an order.

 About Clickneu

Clickneu is an online retail store operated from India and serving customers internationally.

We primarily serve customers in the United States and Canada, as well as customers in other countries where our products and shipping services are available.

Clickneu uses third-party suppliers, manufacturers, fulfillment providers, logistics companies, and shipping carriers to source and deliver certain products to customers.

For customer service and order-related inquiries:

Email: clickneu16@gmail.com
Website: [YOUR WEBSITE URL]
Business Address: [YOUR BUSINESS ADDRESS]

Eligibility

By using this website or placing an order, you represent that:

• You are legally capable of entering into a binding agreement under the laws applicable to you.

• The information you provide to us is accurate, complete, and current.

• You will use our website only for lawful purposes.

• You will not use our products or services for fraudulent, unlawful, or unauthorized activities.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

 Website Use

You agree not to:

• Use our website for unlawful or fraudulent purposes.

• Attempt to gain unauthorized access to our website, accounts, systems, or databases.

• Introduce viruses, malware, malicious code, or other harmful material.

• Interfere with the security or operation of our website.

• Copy, reproduce, modify, distribute, or commercially exploit our website content without written permission.

• Use automated systems to scrape, copy, or collect information from our website without authorization.

• Impersonate another person or provide false information.

• Use our website to violate any applicable law or regulation.

We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been violated.

 Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, colors, sizes, and other information displayed on our website are accurate.

However:

• Product colors may appear differently depending on your device or screen settings.

• Product packaging, labels, manuals, accessories, or appearance may occasionally vary from website images.

• Product specifications may be updated by manufacturers or suppliers.

• Product availability may change without notice.

• Minor differences between the product shown on our website and the product delivered may occur where the manufacturer or supplier has made a non-material change.

We do not intentionally misrepresent products. If a material discrepancy occurs between the product description and the product received, please contact us according to our Refund & Returns Policy.

 Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities available for purchase.

• Discontinue products.

• Change product specifications.

• Remove products from our website.

• Refuse or cancel an order where a product becomes unavailable.

If we cancel an order because a product is unavailable after payment has been received, we will provide an appropriate refund according to our Refund & Returns Policy.

 Orders

When you place an order through our website, you are submitting a request to purchase the products in your order.

After placing an order, you may receive an order confirmation email. An order confirmation confirms that we have received your order; it does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including circumstances involving:

• Product availability issues.

• Pricing or listing errors.

• Payment problems.

• Suspected fraud or unauthorized transactions.

• Incorrect customer information.

• Shipping restrictions.

• Supplier or fulfillment issues.

• Legal or regulatory requirements.

If we cancel an order after payment has been successfully received, we will process the applicable refund.

 Order Information

You are responsible for providing accurate:

• Full name

• Email address

• Billing address

• Shipping address

• Telephone number, where required

• Payment information

• Any other information necessary to complete your order

Please carefully check your information before completing checkout.

Clickneu is not responsible for delivery problems caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you notice an incorrect address after placing an order, contact us as soon as possible at:

clickneu16@gmail.com

We cannot guarantee that an address can be changed after an order has entered processing or shipment.

 Prices and Payments

All product prices are displayed on our website in the currency shown at checkout or on the relevant product page.

Prices may change at any time before an order is placed.

Once an order has been successfully placed, the price charged will generally be the price displayed at the time of checkout, except where a clear pricing, technical, or listing error has occurred.

We may accept payments through third-party payment processors and payment gateways available at checkout.

You authorize us and our payment service providers to process the payment associated with your order.

We do not intentionally store complete payment card information on our website where payment processing is handled by third-party payment providers.

 Pricing Errors

Although we make reasonable efforts to maintain accurate pricing information, errors may occasionally occur.

If a product is listed at an incorrect price due to a technical, typographical, supplier, or other error, we reserve the right to:

1. Cancel the affected order; or

2. Contact you regarding the correct price and allow you to decide whether to continue with the purchase.

If an order is cancelled because of a pricing error and payment has already been received, the applicable amount will be refunded.

 International Shipping

Clickneu provides international shipping to eligible destinations.

Our primary markets include the United States and Canada, although shipping availability may vary depending on the product and destination.

Shipping times displayed on our website are estimates unless expressly stated otherwise.

Estimated delivery times may be affected by:

• Customs processing

• Import procedures

• Shipping carrier delays

• Weather conditions

• Public holidays

• Peak shopping periods

• Incorrect or incomplete addresses

• Transportation disruptions

• Supplier or fulfillment delays

• Government restrictions

• Events beyond our reasonable control

We will make reasonable efforts to dispatch orders within the processing period stated on our website.

Where a material shipping delay occurs, we may contact you with updated information and, where applicable, options available under applicable law.

 Shipping Times

Unless otherwise stated on the product page or during checkout, our estimated shipping timeframe is:

Processing Time: Approximately 1–3 business days.

Estimated Delivery Time: Approximately 7–15 business days after dispatch, depending on the destination, carrier, customs processing, and other circumstances.

These are estimates and should not be interpreted as an unconditional guarantee of delivery on a specific date.

For U.S. customers, Clickneu will not intentionally advertise a shipping timeframe unless we have a reasonable basis to expect that the order can be shipped within the stated timeframe.

If we become unable to meet an applicable promised shipping timeframe, we will handle the delay in accordance with applicable consumer protection requirements, including providing appropriate notice and cancellation/refund options where required.

 Customs, Duties, Taxes and Import Charges

International orders may be subject to customs duties, import taxes, brokerage fees, handling fees, or other charges imposed by the destination country.

Unless expressly stated at checkout, these charges are not necessarily included in the product price or shipping charge.

The customer may be responsible for applicable charges imposed by the destination country.

Customs rules vary between countries and may change without notice.

Clickneu does not control the customs authorities of the destination country and cannot guarantee:

• That customs duties will not be charged.

• The exact amount of any customs or import charges.

• How long customs clearance will take.

• That an imported product will be accepted by the destination country’s authorities.

Customers are responsible for complying with applicable import laws and regulations in their country.

For Canada and other international destinations, customers should understand that international purchases may involve additional fees and consumer/import rules that differ from those applicable in the seller’s country.

 Delivery and Tracking

Where tracking is available, tracking information may be provided by email or through your account/order page.

Tracking information may take some time to update after an order has been dispatched.

A tracking status such as “in transit”, “held by customs”, or similar status does not necessarily mean that the package is lost.

If your order appears to be delayed, please contact us at:

clickneu16@gmail.com

We will make reasonable efforts to assist you with the shipping carrier or fulfillment provider.

Lost, Damaged, or Incorrect Orders

If you receive:

• A damaged product

• A defective product

• The wrong product

• A significantly different product

• An incomplete order

please contact us as soon as reasonably possible after delivery.

We may request:

• Your order number

• Photographs or videos of the product

• Photographs of the packaging

• A description of the problem

• Other information reasonably necessary to investigate the issue

Any replacement, refund, or other remedy will be handled according to our Refund & Returns Policy and applicable law.

Returns and Refunds

Our Returns and Refunds process is governed by our separate:

Refund & Returns Policy: [INSERT REFUND POLICY LINK]

Please review that policy before placing an order.

Where applicable law provides mandatory consumer rights, nothing in these Terms is intended to exclude or restrict those rights.

 Order Cancellation

If you wish to cancel an order, contact us as soon as possible at:

clickneu16@gmail.com

Cancellation requests are not guaranteed once an order has entered processing, fulfillment, or shipment.

Where an order can no longer be cancelled because it has already been processed or shipped, the applicable return process will be governed by our Refund & Returns Policy.

Nothing in this section limits any cancellation or refund rights that cannot lawfully be excluded under applicable consumer protection law.

 Third-Party Suppliers and Fulfillment Partners

Because Clickneu operates an international dropshipping business model, some products may be sourced, processed, packaged, or fulfilled by third-party suppliers or fulfillment partners.

These third parties may operate in countries other than India.

Third-party fulfillment may affect:

• Packaging

• Shipping carrier

• Tracking information

• Dispatch location

• Product labeling

• Delivery time

We remain responsible for handling your order in accordance with our policies and applicable law, even where third-party suppliers or fulfillment partners are involved.

Third-Party Services and Links

Our website may use third-party services, including payment processors, analytics providers, shipping services, review platforms, marketing services, and other technology providers.

Our website may also contain links to third-party websites.

We are not responsible for the content, policies, security, availability, or practices of independent third-party websites.

Your use of a third-party service may also be subject to that provider’s own terms and privacy policy.

Intellectual Property

All content on the Clickneu website, including but not limited to:

• Clickneu branding

• Logos

• Text

• Graphics

• Website design

• Images

• Videos

• Product presentation

• Product descriptions

• Website layout

• Original marketing materials

is owned by or licensed to Clickneu or its respective rights holders and may be protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our original website content without prior written permission.

Customer Reviews and Feedback

If you voluntarily submit reviews, comments, photographs, suggestions, or other feedback to Clickneu, you grant us permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, subject to applicable law.

You represent that:

• You have the right to submit the content.

• The content does not infringe another person’s intellectual property or privacy rights.

• The content is not fraudulent, unlawful, defamatory, abusive, or misleading.

• The content does not contain malicious software.

We reserve the right to remove content that violates these Terms or applicable law.

 Privacy

Your use of our website is also governed by our Privacy Policy.

Privacy Policy: [INSERT PRIVACY POLICY LINK]

Our Privacy Policy explains how we collect, use, store, and share personal information in connection with our website, orders, payments, shipping, customer support, and other services.

Disclaimer

To the maximum extent permitted by applicable law, information provided on our website is provided for general informational purposes.

We make reasonable efforts to keep our website accurate and available, but we do not guarantee that:

• The website will always be available.

• The website will always operate without errors.

• All website content will always be complete or current.

• Product availability will always remain unchanged.

• Third-party services will always be available.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Clickneu and its owners, employees, contractors, service providers, suppliers, and fulfillment partners will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.

This may include losses arising from circumstances beyond our reasonable control, including certain shipping carrier disruptions, customs delays, natural events, or third-party service interruptions.

However, nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law, including mandatory consumer protection rights.

 Events Beyond Our Reasonable Control

Clickneu will not be responsible for delays or failure to perform obligations where the cause is beyond our reasonable control.

Examples may include:

• Natural disasters

• Severe weather

• War or civil unrest

• Government actions

• Customs restrictions

• Epidemics or pandemics

• Transportation disruptions

• Carrier interruptions

• Strikes

• Internet or technology failures

• Supplier disruptions

• Other events beyond our reasonable control

Where reasonably possible, we will communicate significant disruptions affecting your order.

 Compliance With Laws

You agree to use our website and products in compliance with all laws applicable to you.

Certain products may be subject to import restrictions, safety requirements, age restrictions, labeling requirements, or other regulations in particular countries.

Clickneu may restrict or cancel orders where we reasonably believe that fulfilling an order would violate applicable law or create significant regulatory risk.

 Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will be posted on this page with the updated date.

Changes will become effective when posted unless a different effective date is stated.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

 Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to apply.

No Waiver

If we do not immediately enforce any provision of these Terms, this does not mean that we have waived our right to enforce that provision in the future.

Governing Law and Jurisdiction

These Terms shall be governed by the laws applicable to Clickneu’s business and the jurisdiction in which Clickneu is legally established, subject to any mandatory consumer protection laws that apply to customers in their country or jurisdiction.

Nothing in these Terms is intended to remove or restrict any mandatory consumer rights that apply to customers under applicable law.

Important: Before publishing this section, Clickneu should insert its actual legal business jurisdiction and, if applicable, the relevant Indian state/territory and courts after obtaining appropriate legal advice.

 Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Clickneu

Email: clickneu16@gmail.com

Website: [YOUR WEBSITE URL]

Business Address: [YOUR FULL BUSINESS ADDRESS]

For order-related questions, please include your order number in your email.

 Related Policies

These Terms should be read together with our other website policies:

Privacy Policy: [INSERT PRIVACY POLICY LINK]

Shipping Policy: [INSERT SHIPPING POLICY LINK]

Refund & Returns Policy: [INSERT REFUND/RETURNS POLICY LINK]

By using the Clickneu website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.